Server & Datacentre Status

Information regarding downtime & maintanence in each location operated by ELHS.

Major Scheduled Outage - Bristol Wednesday 7th March 2018 06:00:00

We've received an emergency scheduled downtime notification from our datacentre, Zare, in Bristol. Details of the downtime follow:

On the 19th of February, we received a scheduled maintenance notification from our fibre carrier providing the link between our Bristol and London locations stating the following.

Impact: Full loss of service

The last mile for all circuits terminating into our Bristol location are provided via Openreach instead of Zayo. Because of this we had to ask if this was maintenance to Openreach's network or Zayo's. As we have full resiliency on the Zayo end having 2 national routes back to London we wouldn't be affected if it just maintenance on Zayo's network. After over 2 weeks of waiting for a response, today we've finally had confirmation that it is in fact maintenance on Openreach's network, so we will be affected by this after all. The work being carried out is extensive, and we've been informed that Openreach will be performing a full rebuild on a fibre joint close by to our Bristol facility. As it stands they've opened a window which is roughly ~18 hours in duration from 06:00 AM GMT on Sunday morning till 23:59 PM GMT on the same day (11/03/2018). Whilst we're fairly sure services won't be unavailable for this entire duration we're still making everyone aware that it is still a possibility.

Scheduled maintenance on Openreach's local fibre network affecting all services hosted in Bristol.

Start date / time - 11/03/2018 at 06:00 AM GMT+0

End date / time - 11/03/2018 at 23:59 PM GMT+0

Description of works - Openreach will be performing a full rebuild of a local fibre joint.

All prices displayed include VAT.
Copyright © Encrypted Laser Limited ("10286642") trading as "ELHostingServices". VAT No. GB289651743. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.
Terms of Service - Privacy Policy - GDPR - Service Level Agreement